Shipping policy
Shipping Policy for Castles&Crowns
Thank you for shopping with Castles&Crowns We want to ensure that your order arrives safely and promptly, so please review our shipping policy below:
Processing Time
-
All orders are processed within 24–72 hours after purchase.
-
Production time for custom items typically takes 24–48 hours, unless the product is premade and ready to ship.
-
During periods of high order volume, production and shipping times may be slightly delayed. We will notify you of any significant delays.
Shipping Time
-
Once your order has been processed and shipped, delivery typically takes 6–15 business days, depending on your location.
-
Shipping times may vary depending on factors such as carrier delays or weather conditions.
Shipping Costs
-
We offer FREE worldwide shipping on all orders! No minimum required.
Lost or Damaged Items
-
If your order is lost or damaged during shipping, please contact us immediately at castlesncrowns@gmail.com, and we will work with you to resolve the issue.